Territory Manager

Position Summary

The Territory Manager is a self-motivated, energetic, and passionate team player who manages a territory for a national retail account. Drives sales, service stores, develops relationships with store Managers and Department associates. Maintains and improves knowledge of store associates. Maintains a home office.

Responsibilities:

• Weekly visits to Home Depot stores. In season average one time per week. 8-15 stores in higher populated areas.
• Ensures inventory levels are maintained, ensuring job lot quantities on shelves. Suggested orders provided if stock is required
• Helps build a strong relationship with Pro Desk and lumber department
• Helps build a strong relationship with HD team. Working closely with Senior Management in store to target new and existing Pro Contractor business
• Communicate shipments directly with Pro team and Contractor
• Establish and maintain relationship with Pro Contractor. Work with the Pro’s to educate them on all products and programs available in the market.
• This can be done virtually or in person
• Ensures all Stella-Jones products are serviced, presented well and maintained
• Maintenance of store displays, literature, and signage.
• Ensures all displays and signage are well maintained to Home Depot and Stella-Jones standards
• Facilitates the return of defective product or incorrectly shipped product - RTV (return to vendor)
• Verifies shipping and receiving issues at the stores to ensure proper invoicing by Stella-Jones and payment by Home Depot during peak season daily or scheduled
• Gives ongoing product knowledge training to Home Depot associates prior to season starts or throughout the year, as necessary
• Warranty claims and site inspections. Assists customers or stores in processing claims, either by providing manufacture warranty procedures or if necessary, site inspections to customer’s home (accompanied by a Home Depot Manager)
• Participation in Home Depot events and shows. (virtual or live) Could include PK (product knowledge) and demos for customers and associates
• Performs other duties as required