Product Manager, General Liability and Umbrella

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Commercial Lines Product Management team is currently seeking a Commercial Lines Product Manager. The work arrangement for this position can be on location (hybrid) or fully remote.

This is a full time, exempt role. 

POSITION OVERVIEW: 

Our Commercial Lines Product Management Organization is seeking a Product Manager who provides leadership, support, guidance, and true subject matter expertise to facilitate the development, installation, and implementation of Commercial General Liability & Umbrella insurance products. The Product Manager supports the strategic operations as well as the overall profitability, growth and retention of Commercial General Liability & Umbrella lines of business by delivering industry leading, market competitive product offerings.

This role supports key strategic functions pertaining to the Commercial General Liability & Umbrella lines of business, including strategic product development and support, market research and analysis, and product maintenance, delivery, and compliance. The Product Manager will work collaboratively with others on matters related to product, underwriting and compliance, including, but not limited to: Underwriting Business Units, Claims, Legal, Corporate Underwriting, Actuarial, IT, Operations and Compliance.

IN THIS ROLE, YOU WILL:    

• Lead the development, design and maintenance of coverage forms and associated rules across the assigned products and lines of business for both admitted and non-admitted use.
• Monitor and analyze regulatory and judicial environment to remain compliant in writing states.
• Conduct and monitor market research and competitive analysis efforts for the assigned products and lines of business.
• Work collaboratively with Business Units and Corporate Underwriting to establish and support line strategies within Business Insurance.
• Develop filing strategies and manage State Department of Insurance objections and inquiries, as necessary.

WHAT YOU NEED TO APPLY:  

• Bachelor’s degree required.
• 3-5 years of Commercial General Liability & Umbrella product development experience, or any combination of education and experience, which would provide an equivalent background.
• Possesses expertise with business insurance contracts, forms, coverage, and regulatory environment.
• Advanced leadership skills, innovation skills, initiating skills, organization, and time management skills.
• Advanced oral and technical written communication skills.
• Advanced ability to comprehend and communicate intent of product strategies, underwriting strategies and inter-relationships with coverage.
• Strong ability to influence strategic decisions that support corporate goals. Superior people skills that align with Hanover’s CARE values. 

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.