Employee Assistance Counselor

About The Centers   

The Centers fights for equity by healing, teaching, and inspiring individuals, and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives.   

Our residential facilities purpose at is to provide a safe and supportive environment for children, youth, and families who are facing mental illness, abuse, and neglect. Cleveland Christian Home exists to be a haven of hope and healing for children, youth, and families struggling with mental illness, abuse, and neglect. 

We strive to be an equitable, anti-racist, and service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.  

Wellbeing and Benefits   

Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff.   

 Job Summary

The Employee Assistance Counselor provides support and guidance to employees of Cleveland Christian Home. The Employee Assistance Counselor will work directly with employees understanding challenges and barriers; provide post crisis support; lead resiliency groups; offer individual counseling and support to employees with diverse backgrounds.

Essential Job Duties & Responsibilities

• Provide crisis stress support to all employees and lead the team in post-crisis debriefings.
• Counsel employees while providing helpful strategies for understanding and healing.
• Create an open and inviting environment, reflecting diverse life experiences, free of judgment.
• Develops workshops on wellness, positive coping skills, and resiliency for employees.
• Collaborate with the leadership team to create groups and opportunities for employees to maintain workplace resilience and increase mental and emotional fitness.
• Assess employee morale and give recommendations to leadership to improve morale.

Job Qualifications

• Master of Divinity from an accredited seminary or university
• Experience in direct ministry and/or counseling.
• Demonstrated organizational skills.
• Experience working in a clinical setting with those experiencing illness, trauma, and disability.
• Ability to respect and embrace the unique perspectives and experiences of others.

 Core Competencies

• Communication: Expresses thoughts clearly, concisely, and effectively both verbally and in writing.  
• Crisis Management: Able to assist others through emotional or tense situations, develop and define solutions that others can endorse.
• Diversity & Inclusion: Values all people for their unique talents and divergent viewpoints. Actively encourages practices that support diversity, inclusion, and cultural competence.
• Emotional Intelligence: Able to perceive, interpret, demonstrate, control, evaluate, and use emotions to communicate with and relate to others effectively and constructively.

Physical Demands/Work Environment

This job operates in a residential childcare environment, which includes crisis intervention, and de-escalation. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. Travel and work outside of normal hours may be required for meetings, presentations, trainings, and other events.

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.