Network Administrator (Job Req #2024-135)

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Working in the corporate Information Technology team located in Ottawa, the Network Administrator will have the responsibility to deploy and maintain the fundamental network and security systems used by Ross Video and be part of a core team that directly contributes to the company’s success. The successful candidate will be in their final year or a recent college graduate in computer science, information technology, or related field. The candidate will be under the guidance of the Team Lead, Network Operations.

Who you report to: Manager, IT Infrastructure

What we offer:

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best. 

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.

What the job is all about:

• Responsible for monitoring, threat hunting, uptime, and operation within established service levels.
• Provide assistance in resolving basic technology and cyber support issues.
• Assist in delivery of IT projects of medium to large scope, including new system rollouts, facility moves, server and network environment deployments.
• Executes maintenance plans for IT Network and Security Infrastructure.
• Assists with the creation, maintenance, and validation of appropriate disaster avoidance and recovery plans.
• Optimizes servers and network infrastructure, VPN, and Firewalls in consultation with the Team Lead, Network Operations
• Troubleshoot network, computer, or system failures
• Liaise with external providers where appropriate (Telco/ISP, AWS, Azure, etc)
• Assist IT Help Desk Technicians as required., support other Systems Administrators as needed
• Troubleshoot assigned IT Help Desk tickets
• Participate in an on-call rotation to support company operations after core business hours.
• Perform other related duties as required

Who you are:

• Bachelor/College degree in a computer science, information technology, or related field, or equivalent training and/or co-op experience
• CCNA / RHCE / MCSA / Network+
• Approachable and excellent communication skills
• Team player but able to work independently
• Able to envision the entire project and look for problem areas
• Organized, thorough, and very detail orientated
• High initiative and well-developed analytical skills
• Technical, mechanical, hands-on person
• Up to 2 years' experience in Networking
• Strong knowledge of networking and security protocols
• Experience working with Palo Alto Firewalls and Dell/Aruba networking a plus but not necessary
• Experience with Routing Protocols (OSPF, BGP)
• Networking Automation and monitoring
• Technical Linux and Windows or PC hardware background a plus
• Experience operating in a R&D and Manufacturing environment a plus
• Experience with Mitel MiCollab back-end repository a plus.
• A valid driver’s license and clean driving record, a reliable vehicle is a must.
• Travel as required.
• Ability to obtain a valid Passport if required

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Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.