Account Manager – Supplements / Nutritional Ingredients

Position: Account Manager – Supplements / Nutritional Ingredients

Territory: Central USA

Location: Ideally, this person will be located in Chicago, Illinois or Houston/Dallas, Texas

Status: Full-time Permanent (1)

Are you well known in the distribution industry? Are you experienced in selling ingredients such as nutraceuticals and dietary supplements? Are you looking for an opportunity where you can quickly make your mark?

We are currently seeking an energetic and experienced sales professional to fill the role of Account Manager. This person will be responsible for the Central territory of the United States.

Reporting to our Sales Manager, the candidate will be responsible for developing relationships within the territory, as well as the Quadra brand in the United States. We are looking for someone with technical sales experience in the ingredients distribution market, with strong contacts and reputation within the industry. You will be required to travel throughout the assigned region, promoting Quadra's products and services. This includes developing and implementing a team-driven strategic business plan based on a solid understanding of industry trends and customer needs.

Our Health and Personal Care group is known for our broad range of high-quality ingredients for the various sectors of the industry. The ideal candidate will bring professional sales experience to maintain and grow a territory, with a strong focus on new business development.  

Who are we?

Founded over 45 years ago, Quadra is dedicated to its 550+ employees located in Canada and the United States. You will join a North American team that supports clients across the country and across the border. We are one of the largest distributors of chemicals and ingredients in North America and have facilities in strategic locations throughout the US.  At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also a lot of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and engaged team in a growing, people-oriented organization that is Great Place to Work® certified in the US. You will work with dynamic colleagues who are eager to share their knowledge with you.

What would be your main responsibilities as an Account Manager? :

• Developing sales with both new and existing customers in addition to maintaining existing customers in the sales territory
• Develop and utilize internal and external resources, showcasing Quadra’s reputation for service excellence
• Cold calling potential customers (prospecting)
• Qualify key decision makers and their needs
• Sell Quadra’s superior product line to potential customers through routine customer visits, joint calls and participation in industry events
• Manage key customer relationships, in line with Quadra’s core values and strategic vision
• Building and maintaining customer relationships with key decision makers/influencers to obtain repeat and new sales
• Meet or exceed annual sales and margin objectives
• Assist with customer troubleshooting and optimization opportunities
• Bring proven presentation and written communication skills
• Manage tight timelines and deal with after hour emergencies
• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements
• Weekly, monthly and quarterly reporting and scheduling
• Conduct business in an organized and time-efficient manner and allow maximum time for prospect contact and sales opportunity

Key Skills and Attributes :

• Outgoing, open-minded and excellent at relationship-building
• Excellent presentation and communication skills
• Strong organizational, multitasking and planning skills
• Results-oriented
• Possesses a drive, a tenacity, enthusiasm and empathy

• Passion for the industry, curious and possess excellent technical skills
• Ability to motivate oneself, to be independent, to learn new technologies and to adapt to new situations

The ideal candidate will have the following qualifications and skills:

• Completed Bachelor’s degree in Science, Business or Commerce
• 5-8 years of proven experience in the supplement and/or ingredients industry; strong understanding of the features, applications of various supplement ingredients
• 5+ years of sales experience (B2B) including prospection, negotiation, business development and closing skills
• Proven ability to establish relationship of trust and identify opportunities, tailor solutions to client needs and effectively communicate value propositions
• You must have a good network of industry contacts and a strong knowledge of the supplements industry;  market trends, regulations, industry development, etc.
• Product formulation, chemistry background would be an asset but not required
• Proven track record of sales growth and customer retention
• Identified organizational and problem-solving skills during the development, monitoring and conclusion of sales opportunities
• Willingness to travel up to 50% of time, including overnight travel and international travel (Canada & USA)
• You must have a valid passport and driver’s license

• Proven ability in achieving sales targets and KPI’s
• Proven computer skills, experience with a CRM (ideally Salesforce) and with the Microsoft Office suite

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization.

Benefits for choosing Quadra?

• Competitive salary and generous performance incentive program $
• Excellent benefits coverage (dental, medical, etc.)
• Programs offered to employees to improve their quality of life (Wellness Portfolio)
• Virtual wellness and mental health programs with a global healthcare leader
• Retirement plan (401(K)) with a match and several long-term investment programs
• PTO : Vacation, personal days and flexible days
• Car Allowance and mileage coverage
• Flexible work environment & Disconnection Policy
• Caring for each other and having fun are part of our core values!
• A company that promotes diversity, equity, and inclusion
• Digital environment
• Opportunities for advancement and professional development; a growing company that focuses on its people!
• Participate in various internal and external trainings
• Possibility of joining various company committees
• Social activities organized by the company
• Employee recognition program (years of service, merit awards, etc.)
• Private and family-owned company with a solid infrastructure
• Employee assistance program (EAP)
• Monthly cell phone & internet allowance
• Possibility to travel across the country for team meetings and trainings
• Employee referral programs $
• And much more!

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.