Account Manager – Adhesives

Position: Account Manager – Adhesives & Specialties

Territory: Quebec, Maritimes & Eastern Canada
Status: Full-time, Permanent (1)

Are you recognized for your good product knowledge and application experience with adhesives used in the industrial adhesive market in general? Technical sales and complex problem solving is no secrets for you? Are you known for your initiative, creative ideas, and strategies on how to develop your territory? Do your clients describe you as a confident and adaptable person who can quickly deal with a variety of complex situations?

If you are committed to excellence and have answered yes to all these questions, you belong at Quadra. This is a great opportunity for you to come play a key role in our Performance Adhesives & Specialties group with professional and passionate colleagues.

We are currently seeking an energetic and highly motivated sales professional to fill the position of Account Manager for our Performance Adhesives & Specialties group. We are looking for a candidate who will bring professional sales experience to this position to maintain and oversee the territory of the Province of Quebec and the Maritimes and that will focus on developing relationships with existing customers and prospecting new customers.

Reporting to the Business Director, the Account Manager will be responsible of promoting Quadra's products in the performance adhesives and specialties industry with a focus on our adhesive lines used in flexible packaging, general packaging/labeling, product assembly and industrial rubber applications on substrates applications. We are looking for a person with good technical knowledge and experience in the industrial adhesives industry.

About your future team

At Quadra, we put people first so that together, we can reimagine the possibilities. Quadra Chemicals is one of North America's leading chemical and ingredients distributors. We have facilities across Canada and in select markets in the United States. We are a rapidly growing company with a long-term commitment for our employees. We are looking for a candidate who will embody our company’s values and will be interested in a long career in professional sales. We offer you the opportunity to be part of a certified Great Place to Work® collaborative, innovative and determined team within a growing, people-oriented organization. You will also get to work with dynamic colleagues who are eager to share their knowledge with you.

What would be your main responsibilities as an Account Manager – Performance Adhesives & Specialties:

• Promoting our portfolio of Industrial adhesive, coating and sealant used for flexible packaging, general packaging/labeling, product assembly and rubber to substrates applications.
• Maintain and grow a strong established customer base
• Manage key customer relationships, in line with Quadra’s core values and strategic vision
• Qualify key decision makers, establish, and maintain relationships with them to obtain repeat and new sales
• Developing strong relationships with new and existing customers and grow sales with both
• Develop and utilize internal and external resources, showcasing Quadra’s reputation for service excellence
• Sell Quadra’s superior product line to potential customers through routine customer visits, joint calls, and participation in industry events
• Providing technical assistance for established customer base
• Assist with customer troubleshooting and optimization opportunities
• Manage tight timelines and deal with after hour emergencies
• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements
• Cold calling potential customers
• Weekly reporting and scheduling
• Actively participate in financial forecasting exercises

• Ensure the planning and organization of his/her time while participating in any other various projects as requested by the Sales Manager

Having the following qualifications and skills will make you the ideal candidate:

• Bachelor’s degree in Business, Administration, Marketing, or in a science field would be considered a strong asset
• Possess a strong analytical and technical skill set necessary to learn and troubleshoot adhesive applications
• Minimum of 5 years’ experience in customer prospecting and business development; proven track record of sales growth and customer retention – business to business experience is key
• Experience in the industrial adhesives market with knowledge of the manufacturing sector is considered an asset
• Demonstrated organizational and problem-solving skills in developing, following up and closing sales opportunities
• Recognized for the ability to build trust with customers
• Ability to be self-motivated, self-directed, learn new technologies and adapt to new situations
• Possess a high degree of organization, planning and multi-tasking skills
• Excellent negotiation skills and strong business acumen
• Bring proven presentation and written communication skills
• Strong computer skills, experience with a CRM (ideally Salesforce) and Microsoft Office Suite
• Excellent interpersonal skills and initiative
• Willingness to travel up to 40% of the time, including overnight travel
• Must have a valid driver's license and be able to travel outside of Canada

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being Great Place to Work® certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years and as a Great Place to Work for Women®! You will work with dynamic colleagues who are eager to share their knowledge with you.

Benefits for choosing Quadra?

• Competitive salary and generous performance incentive program $
• Full benefits coverage (dental, medical, etc.)
• Programs offered to employees to improve their quality of life (Wellness Portfolio)
• Virtual care/telemedicine for you and your loved ones; 24/7 access to a physician
• Virtual wellness and mental health programs with a global healthcare leader
• Retirement plan with a match and several long-term investment programs
• Vacation, personal days, and flexible days
• Flexible work environment & Disconnection Policy
• Caring for each other and having fun are part of our core values!
• A company that promotes diversity, equity, and inclusion
• Digital environment
• Customized training built for you
• Opportunities for advancement and professional development; a growing company that focuses on its people!
• Participate in various internal and external trainings
• Possibility of joining various company committees
• Social activities organized by the company
• Employee recognition program (years of service, merit awards, etc.)
• Private and family-owned company with a solid infrastructure
• Employee assistance program (EAP)
• Monthly cell phone & internet allowance
• Possibility to travel across the country for team meetings and trainings
• Employee referral programs
• And much more!

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.