Account Manager - Industrial Chemicals

Position:  Account Manager - Industrial Chemicals

Location: Based out of our office in Burlington, Ontario

Territory: Mid to Southern Ontario (Kingston to Windsor)

Status: Full-time, permanent (1)

Quadra Chemicals a leading distributor of chemicals and ingredients in North America. We have facilities across Canada and in selected markets in the United States. We are a fast paced, growing company with a commitment to the long term and to our people.  

We are seeking an Account Manager covering Southern Ontario (Windsor to Kingston), who will be responsible for managing a territory in Quadra's growing Industrial Chemicals business. There are numerous opportunities for the candidate, as Quadra is aligned with motivated technology leading partners, underpinned by strong manufacturing bases and solid internal resources. 

We're on the lookout for a sales maestro to join our vibrant team, aiming for a lasting and rewarding career in professional sales. The ideal candidate will leverage their seasoned sales expertise to nurture existing client connections and spearhead exciting new business ventures within their designated territory. We are looking for an individual that brings passion, personality, technical abilities, and the drive and diligence we need to serve our customers.

As you travel regularly throughout your region, you'll discover new horizons and forge strong relationships with customers. By effectively communicating the value of Quadra's products and services, you will empower clients to overcome challenges and achieve their goals. Your unwavering dedication to understanding their unique requirements will position you as their trusted advisor and make a lasting impact.

What would be your main responsibilities as Account Manager?:

• Manage customer relationships, in line with Quadra's core values and strategic vision
• Sell Quadra's superior product line to potential customers through routine customer visits, joint calls and participation in industry events
• Develop and utilize internal and external resources, showcasing Quadra’s reputation for service excellence

• Successfully close new business opportunities by coordinating requirements, skillfully developing proposals, and conducting negotiations that align with contractual requirements, ensuring a mutually beneficial outcome for all parties involved
• Meet or exceed annual sales and margin objectives
• Play a crucial role in assisting customers with troubleshooting and identifying optimization opportunities to enhance their experience and maximize their benefits during the development, follow-up and closing of sales opportunities
• Effectively manage deadlines and handle any emergencies that may arise outside of business hours ensuring swift resolution and minimal disruption to operations

• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements
• Building and maintaining customer relationships with key decision makers/influencers to obtain repeat and new sales
• Prospecting potential customers and current customers for new business.
• Regular reporting and scheduling utilizing Quadra’s digital tools

• Participate in the yearly forecasting exercise
• Delivering presentations, qualifying concerns and closing

What are the key requirements to have success in this role? :

• Undergraduate degree or diploma preferably in chemistry, science, or business would be an asset.
• Minimum 5 years experience in a sales role selling in the industrial chemicals market is ideal with a focus on major chemical production, environmental, water treatment, construction and/or agriculture.
• Expertise to drive new sales; prospecting, qualifying customer’s needs and expectations
• Delivering presentations, qualifying concerns and closing
• Demonstrated ability to develop and maintain business relationships with prospective customers to generate new business
• Proven ability in achieving sales targets and KPI’s
• Possess a high degree of organization, planning, and multi-tasking skills
• Be comfortable and at ease working in a complex and rapidly changing environment
• Ensure proven presentation and written communication skills
• Excellent interpersonal, communication, and presentation skills
• Some overnight travel required
• Proven computer skills and ability to learn and use digital tools. 
• Valid driver’s license & passport

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being Great Place to Work® certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years and as a Great Place to Work for Women®! You will work with dynamic colleagues who are eager to share their knowledge with you.

What are the perks of choosing this role at Quadra?:

• Competitive salary and generous performance incentive program $
• Full benefits coverage (dental, medical, etc.)
• Programs offered to employees to improve their quality of life (Wellness Portfolio)
• Virtual care/telemedicine for you and your loved ones; 24/7 access to a physician
• Virtual wellness and mental health programs with a global healthcare leader
• Retirement plan with a match and several long-term investment programs
• Vacation, personal days, and flexible days
• Flexible work environment & Disconnection Policy
• Caring for each other and having fun are part of our core values!
• A company that promotes diversity, equity, and inclusion
• Digital environment
• Customized training built for you
• Opportunities for advancement and professional development; a growing company that focuses on its people!
• Participate in various internal and external trainings
• Possibility of joining various company committees
• Social activities organized by the company
• Employee recognition program (years of service, merit awards, etc.)
• Private and family-owned company with a solid infrastructure
• Employee assistance program (EAP)
• Monthly cell phone & internet allowance
• Company car; expenses & gas covered
• Possibility to travel across the country for team meetings and trainings
• Employee referral programs
• And much more!

If you're ready to unleash your potential, make a difference, and embark on a fulfilling career in professional sales, we invite you to submit your resume detailing your experience and passion for sales. Together, let's redefine customer service excellence and shape a brighter future for Quadra and our valued clients.

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.