Employee Benefits - Account Manager - Remote

PCF Insurance Services is a premier risk management, benefits design, and insurance brokerage services firm ranked #20 on Business Insurance's 2023 Top 100 Brokers and #12 on Insurance Journal's 2023 Top Property/Casualty Agencies. With 3,100 professionals across the U.S., PCF Insurance Services harnesses the power of its Agency Partner network to provide world-class service and unparalleled solutions to its clients. As the #1 Fastest-Growing Company in Utah in 2021, 2022 and 2023 and #247 Inc. 5000 Fastest-Growing Private Companies in America, our commitment to excellence is unmatched. At PCF Insurance Services, we foster a dynamic and inclusive work environment, encouraging growth and innovation while valuing each team member's contributions. Join our exceptional team and help shape the future of the insurance industry.

Simplify Insurance (Part of the PCF Insurance Services Network) is an elite insurance agency specializing in Health as well as P&C lines. We have a fun and fast paced culture with a focus on making things simple for the customer so they can focus on growing their business.

Job Summary: 

The Employee Benefits Account Manager will be the primary contact between clients and insurance carriers.

Duties and Responsibilities: 

• Manage assigned clients by acting as the primary contact between clients and insurance carriers.
• Market new and existing accounts for new business brought in by Producers or existing accounts at renewal. Completing the market analysis for Producers to present to clients.
• Assist in retaining clients through excellent customer service which includes open and clear communication with clients, producers, general agents and insurance carriers. Ensure accurate and timely responses between all parties.
• Process transactional changes for clients as necessary, including adding employees, terminating employees, updating addresses, etc.
• Identify problems, summarize, develop and communicate solutions with regards to all aspects of the insurance process and utilization. Provide resolution for employee issues such as enrollment, utilization and billing issues.
• Renew existing and install new group insurance contracts utilizing resources to match client needs.       
• Educate, advise and aid clients on all insurance topics and compliance staying current on industry and product changes. Resolve any problems the client may be having with claims, premiums, enrollment
• As needed, prepare materials for client and open enrollment meetings including but not limited to carrier educational materials, PowerPoint presentations, reports and forms (enrollment and implementation).
• Maintain the agency database for assigned clients.
• Other duties and special projects as assigned 

Qualifications:

• Clean written and verbal communications
• Ability to work under tight deadlines
• Excellent attention to detail
• Work well in team environment
• Great multi-tasking skills
• Having an amazing, positive attitude
• High school or equivalent (Preferred) 

Compensation:

• Competitive and commensurate with experience

Schedule:  

• FT
• M-F, 8:00 AM – 5:00 PM

Location:

• Remote

Benefits: 

• Medical
• Dental
• Vision
• Paid Time Off
• 401K
• Life Insurance