Cash Apps Supervisor

HOYA VISION CARE, North America

Job Description

 

Job Title: Cash Applications Supervisor                                                    Department: Accounting

Reports To:  AR & Credit/Collections Manager                                        Location: HQ

Prepared Date:  January 2024                                                                   Status: Exempt

 

SUMMARY:

The Cash Applications Supervisor is responsible for the activities and operations for the cash applications team – AR Department. The main tasks are overseeing the cash applications staff, ensuring accurate financial records, and processing revenue generated by invoices processed.

 

Essential Duties and Responsibilities may include but are not limited to:

 

• Identifying bank report activity
• Assists in the development and implementation of goals, policies, priorities, and procedures relating to accounts receivable (AR) – specifically cash applications.
• Identifying opportunities for process improvements. Streamlining accounting processes, implementing solutions agreed upon with process owners, and driving continuous improvement.
• Participating in the monthly accounting close process by ensuring the cash team meets corporate close deadlines and preparing additional reporting as needed.
• Supervises and participates in the preparation of various AR statements and reports.
• Audits weekly AR for accuracy.
• Assesses need and controls departmental expenditures in line with budget.
• Coordinates preparation of internal and external audit materials.
• Assists internal audits involving review of accounting and administrative controls.
• Assists in establishing system controls for new financial systems and develops procedures to improve existing systems.

 

Supervisory Responsibilities:                                           

Supervise employees on the cash applications team. Is responsible for the overall direction, coordination, and evaluation of this team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

Competencies:                                              

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and within budget; Manages project team activities.

 

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

 

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

 

Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

 

Managing People - Includes team in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.

 

Business Acumen - Understands business implications of decisions; Aligns work with strategic goals.

 

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience:

 

• Bachelor's degree or qualifying experience
• Minimum of 4-6 years of related experience and/or training; or equivalent combination of education and experience.
• Strong organizational and multi-tasking skills
• Excellent verbal and written communication skills
• Strong analytical skills, organization and attention to numerical detail and financial information.
• Ability to work independently as well as in a team environment.
• Strong Computer Skills, including proficiency in Microsoft Office (Excel/Word/Outlook)
• Critical thinking capabilities and ability to work well under pressure and meet deadlines in a high-volume environment, must have commitment to quality, process improvement and contributing to efficient operations.
• Handling Sensitive and Confidential information Properly

 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk and sit. The employee must occasionally lift and/or move up to 10 pounds.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

 

Not Exclusive:

The duties outlined in this document are not limited to what is presented and are not exclusive. You may be