Director of Quality

GENERAL DUTIES AND RESPONSIBILITIES:

• • • • • Provides oversight for the Department of Performance and Quality Improvement, including Quality Assurance, Performance Improvement, and Workforce Development.
        • Develop and monitors departmental goals in alignment with the organization’s mission and vision, maximizing departmental capacity.
        • Supervising managers and leads to ensure adherence to organizational policies and procedures.
        • Oversees implementation of activities outlined in the organization’s Quality Improvement Program plan.
        • Directs needs-based workforce development programs and initiatives.
        • Develops and monitors external corrective action plans for adherence.
        • Establishing and maintaining direct relationships with external partners to achieve organizational strategic goals.
        • Assists with and leads external audits, surveys, and reviews.
        • Develops and reviews standard operating procedures.
        • Serves as a subject matter expert for staff and Executive Leadership teams.
        • Duty to ensure adherence to industry-specific regulations, standards, and compliance requirements
        • Additional responsibilities may be assigned by management.

         SKILLS:

• • • • • Leadership abilities
        • Strong proficiency in written and verbal communication
        • Analytical acumen 
        • Collaborative aptitude
        • Project Management
        • Competency in quality assurance processes
        • Outstanding customer service skills
        • Proficiency in computer knowledge

         MINIMUM QUALIFICATIONS:

• • • • • Five years of experience in performance or quality improvement.
        • Three years of management experience 
        • Bachelor's degree in Public Administration, Business, Healthcare Administration, Human Service or related field

          PREFERRED QUALIFICATIONS:

• • • • • Four years or more of management experience
        • Demonstrated project management background
        • Master's degree or higher in a related field
        • Project Management Certification

          WORK ENVIRONMENT:

• • • • •  Primarily based in a business office setting with occasional travel required for service locations, meetings and training. Potential eligibility for a hybrid schedule.

           SALARY RANGE:

• • • • • $85,000-$95,000                                                   

DISCLAIMER:

                            May require occasional evening or weekend hours for retention, storage, document maintenance, audits, and project implementations. 

Applicants who require accommodations should contact Human Resources.

Pre-employment drug screening will be required. Applicants will be subject to an FBI Criminal History Record Check, and they have the right to challenge the contents of their Criminal History Record Information, should they choose to do so.  

For more information visit Claratel – Helping make brighter tomorrows. 

Claratel Behavioral Health is an equal opportunity employer regarding disability under VEVRRA and ADA

**Please note that due to the high volume of applications we have received, we regret to inform you that only those applicants selected for an interview will be contacted. We appreciate your understanding and wish you the best of luck with your job search.**