Maintenance and Administrative Coordinator (No Resume Required for Application) (Port Hardy)

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

The Maintenance and Administrative Coordinator will assist in maintaining a clean and safe environment in and around the property or properties within their region. This may include performing a variety of interior and exterior maintenance duties. They will coordinate work outside their scope with external contractors to best support our service users and staff.

SHIFT HOURS:
40 hours per week, Monday - Friday: 0830-1630

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from SupportingLines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Maintenance & Asset Manager.

• Participates as a member of the Connective Administrative Support Team.

• Liaises with the staff of Connective as necessary.

• Liaises with external professionals from other agencies, contractors, service

users, and/or government agencies as required.

KEY ACCOUNTABILITIES

Building Maintenance

• Under the general guidance of the Maintenance and Asset Manager assumes a primary role in completing necessary repairs that are within their scope.

• Ensure safety standards are established and maintained for the building and preventative maintenance tasks are performed.

• Depending on the program, may maintain lawns and yards as per guidelines and performs minor gardening and lawn maintenance tasks.

• Monitors and orders maintenance supplies.

• Assists with and/or conducts inspections of resident spaces.

Building Maintenance Coordination

• Under the general guidance of the Maintenance and Asset Manager assumes a primary role in coordinating repairs that are out of their scope to external contractors.

• Liaises with contractors to ensure the quality and timeliness of the repairs.

• Provides input to the Program Manager and/or other staff regarding the planned or emergency maintenance issues.

• Assists the Program Manager and/or other staff in the identification of potential infrastructure problems and reports any difficulties.

Administration

• Maintains an up-to-date list and schedule of all planned and unplanned maintenance, as well as repairs for our assets.

• Assists the Maintenance and Asset Manager in the development of annual repair schedules, budgets, and capital plans as requested.

• Research options and make recommendations related to property, appliances, furniture, and service providers.

• Approves invoices and coordinates payment for external contractors related to the work completed within their region.

• Follows all relevant Connective policies, procedures, and guidelines.

Tenant Support

• Serves as the primary point of contact for resident inquiries and concerns related to the unit in which they reside.

• Builds and maintains positive relationships with residents to foster a sense of community.

• Oversees tenancy agreements and ensures compliance with rental terms.

• Implements rent collection policies and procedures, including following up with residents to ensure timely rent payments.

WORKING CONDITIONS

• Function independently with the general guidance of the Maintenance and Asset Manager.

• Demonstrate a level of physical fitness and emotional resilience to effectively carry out the required duties of the program and to meet the operational needs of the residence.

• Often exposed to working conditions including chemicals such as paint, stains, cleaning agents, and glue when performing basic painting, plumbing, and carpentry work; requires specific safety precautions to mitigate the risk of injury.

• Is available to work flexible hours which may include evenings/weekends as determined by program needs and schedules.

EXPERIENCE AND SKILLS

• Grade 12 level education and/or equivalent with two-years related experience.

• Experience in performing carpentry, painting, mechanical, and plumbing maintenance, and repairs.

• Experience in establishing and maintaining a collaborative and positive relationship with residents and other staff.

• Ability to manage time efficiently, with a high level of accuracy, and attention to detail.

• Ability to establish and maintain effective and professional working relationships with contractors.

• Strong communication skills (listening, verbal, and written).

• A solid foundation in computer literacy and the ability to use software to perform duties required.

REQUIREMENTS

• Ability to successfully complete a Children and Vulnerable Persons Criminal Record Check.

• Ability to successfully pass a reference check.

• Valid Class 5 Driver’s License (travel may be required depending on program requirements).

• Proof of Covid-19 vaccination.

• Building Service Worker Certificate and/or vocational training is preferred

COMPENSATION
Annual Salary will start at $57,200-$68,600 based on experience and qualifications. This role will also be eligible for Connective's comprehensive Benefits Package.