FT - Tenant Support Worker (Vancouver)

HOURS 

40 hours per week Tuesday - Saturday 1630-0030 

ROLE PURPOSE

This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans.

Our Supportive Housing program provides safe and secure housing and wraparound supports to people at risk of, or experiencing, homelessness. This program offers 24/7 support services that are tailored to the self-identified needs and goals of each resident.

WHAT WE OFFER

At Connective, we provide a range of benefits and support to our employees, including:

• Employer-paid Criminal Record Check Clearance
• Employer contribution to Municipal Pension Plan (MPP)*
• Comprehensive employer-paid benefits package encompassing health, wellness, prescription medication, vision, and dental coverage*
• Employer-paid support services, such as an in-house counsellor, Employee Family Assistance Program (EFAP), and Critical Incidents Stress Management
• Paid in-house training programs such as MANDT and Naloxone
• Competitive wages, with a commitment to being a living wage employer
• Opportunities for career and personal development, allowing you to explore diverse programs and departments
• An inclusive work environment with team-building events and staff recognition programs
• Access to On-Demand Pay, enabling you to withdraw earned wages before payday
• Award winning organization: 2022 Canadian Nonprofit Employer of Choice from NEOC and 2023 High-Performance Culture Award from SupportingLines
• Participation in a portability program that allows employees moving from a CSSEA-member employer to Connective to carry over their service hours for vacation and wage purposes (within the last 12 months)

*Benefits are for Full-Time and Part-Time employees working 20 hours per week or more

KEY ACCOUNTABILITIES

As a Tenant Support Worker, your responsibilities will include:

• Participates in the assessment, goal setting, and program planning - such as Personal Service Plans - for individuals living semi independently.
• Evaluates client needs and develops short term plans to meet such needs with the active participation of residents and their families.
• Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management. Nurtures opportunities and assists residents with activities such as grooming, basic cooking, money management, shopping, household safety, and pet care. Facilitates physical, recreational, educational, social, and vocational activities.
• Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or the public.
• Maintains oversight of the building as required to mitigate conflict amongst residents and/or other persons accessing the property.
• Identifies social, economic, recreational, physical, vocational, and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials, and the community.
• Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services.

QUALIFICATIONS AND REQUIREMENRS

We seek candidates who meet the following qualifications and requirements:

• Graduated with a Diploma in a related human/social service field and one-year of related experience
• Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, experiencing homelessness, interaction with social agencies and experiencing mental health challenges
• Experience working with First Nation communities
• A demonstrated and clear ability to respond well in crisis situations
• An understanding of providing service to people with different learning abilities
• Demonstrated an ability to deal with potential violence
• Excellent written and verbal communication skills in English
• Current Emergency First Aid Certificate
•  Ability to successfully complete a Criminal Records Check 
• Proof of Covid-19 Vaccination
• Willing to complete Food Safe ( Level 1) or 2

COMPENSATION

As Connective is a unionized environment, the starting wage is $25.95 per. The wage will increase with every 2,000 hours worked up to a maximum of $29.76 per hour.