Operations Manager

We have an incredible opportunity for a dynamic and inspirational Operations Manager to join our growing New York Team!  

Who We Are:   

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO & CO offers gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.  

Responsibilities:   

• Oversee team operations to guarantee adherence to regulations set by airlines, airports, ports, and other relevant authorities.  
• Introduce process improvements, as necessary.  
• Strategize, predict, coordinate, and convey production plans when required.  
• Lead, inspire, and support a sizable team.  
• Evaluate and refine policies to ensure compliance with safety protocols.  
• Guarantee compliance with OSHA, Safe Program, and DOT standards/training. 
• Formulate and execute departmental policies and procedures, along with associated training schedules.  
• Track transportation expenses and generate management-requested reports. 

Qualifications:  

• A minimum of 3 years of leadership experience in transportation, preferably in the food manufacturing sector. 
• Bachelor's Degree in a relevant field. 
• Familiarity with operational sequences. 
• Contract negotiation skills. 
• Team player with the ability to work independently. 
• Effective and articulate communication skills, both verbally and in writing. Strong planning, coordination, communication, and leadership abilities. 
• Proactive and entrepreneurial mindset, adept at navigating a dynamic environment. 
• Highly organized, detail-oriented, and diligent with a commitment to follow-through. 
• Capability to interact with department heads and team members, demonstrating patience, tact, and diplomacy. 
• Adaptability to a fast-paced environment and diverse clientele, requiring a hands-on approach to guest needs. 
• Timely completion of assigned tasks within strict deadlines. 
• Proficient in Microsoft applications, including Word, Excel, Outlook, and preferred experience with purchasing software. 
• Flexibility with different shifts, including nights, weekends, and holidays. 

What We Offer:   

• Estimated Salary Range: $120,000 - $130,000 Annually   
• Full-Time employees are eligible for 401K, Commuter Benefits, and Healthcare Benefits such as Medical, Dental, & Vision.  
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).  
• Member Perks and Discounts through our partnership with BenefitHub.  
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing innovative ideas, and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.  
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.  

Diversity & Inclusion Statement:   

We want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status and all the other fascinating characteristics that make us different and makes you. That is what makes our team so special.