Replacement Specialist

WoodmenLife is looking for a Replacement Specialist to join our team!
 

We are currently searching for a Replacement Specialist to join our team. The Replacement Specialist evaluates life applications where WoodmenLife is replacing certificates both internally and externally. WoodmenLife is one of the best places to work in Omaha and has been in business for 130 years. As a member of the WoodmenLife family, you’re joining others who share your commitment to family, community and country. Through WoodmenLife, you’ll have opportunities to connect with others, give back locally, and honor those who make an impact. As a not-for-profit life insurance company, we’ve been helping to protect the financial future of families, making a difference in hometowns across America since 1890. We are passionate about our members, servicing others, being open minded, providing an environment of inclusion and collaborative spirit. We also provide world class benefits to our associates. Is this the type of company you could work for?

 We are looking for someone for the Replacement Specialist role to: 

• Reviews all new business life applications when replacement is requested or recently occurred.  Review includes the forms submitted that will allow completion of the replacement transaction
• Uses established guidelines to set-up internal, external and 1035 replacement so they can be issued appropriately
• Identifies application and or form deficiencies and communicate with Sales associates for clarification and requests additional information when needed
• Applies NAIC illustration and replacement regulations to applications received and request forms and documents that are needed to ensure compliance
• Ensures that all work is completed within the department’s time service standards
• Continually reviews and analyzes the workflow to provide efficient service and to meet service level goals
• Makes recommendations for changes that enhance the process and improve customer service
• Adheres to Core Operations Behavioral Standards which include: focusing on solutions, being open to feedback and dialogue, taking initiative, and be involved and accountable
• Performs other duties as assigned by management

We need someone who has: 

• High School Diploma and/ or equivalent work experience
• Strong problem solving and analytical skills required
• Required to have knowledge of state and federal regulations pertaining to replacement
• Must possess a working knowledge of NAIC illustration and replacement regulations
• Strong verbal and written communications skills required with the ability to explain decisions effectively
• Ability to identify situations where adverse tax consequences may affect a transaction
• Knowledge of WoodmenLife’s plans of insurance, policies, procedures and guidelines preferred
• Knowledge of Contract Services and/or Underwriting processes/products is recommended, (prefer two + years)
• Ability to make sound and accurate judgment decisions and to include appropriate people in the decision making process as necessary
• Ability to deliver quality service and to meet the time-service standards as established by the division management

WoodmenLife offers a competitive compensation package and a comprehensive benefits package More information about our benefits can be found at https://wwwwoodmenlifeorg/careers/home-office/benefits/
 

As part of WoodmenLife’s employment process, candidates will be required to complete a criminal background check, credit check (where required for position), Fingerprint check (where required for position), drug screen and reference checks Any offer of employment will be contingent upon successfully passing the above.

WoodmenLife is committed to excellence in diversity by creating an inclusive work environment that values and respects all individuals We welcome and embrace associates, regardless of background and beliefs WoodmenLife respects every associate’s unique perspective and contribution We are committed to creating an inclusive environment that values differences, and creates opportunities for growth, leadership and service This commitment includes providing equal opportunity in recruitment, employment and promotion, training and community outreach WoodmenLife is also dedicated to strengthening the communities in which its employees live.
 

APPLICANTS WITH DISABILITIES SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT AT THE TIME OF APPLICATION IF SPECIAL ACCOMMODATIONS ARE NEEDED.
 

Woodmen of the World Life Insurance Society (WoodmenLife) is an equal opportunity employer.